Fast delivery is important to us. That's why we ship all orders directly from our own warehouse. As a general rule: order before 9:00 PM on business days and your order will be shipped free of charge the same day for orders over €50.
This means that, in most cases, orders within the Europe are delivered the next 2-3 workingsdays, although this also depends on our delivery partner PostNL.
When will I receive my order?
If you place your order before 9:00 PM on a business day, you will usually receive it the within 2-3 days in Europe. Of course, this depends on the product being in stock and your payment having been completed.
Can I track my order?
Your shipping confirmation will explain how your order has been shipped. If your order is sent as a parcel or letterbox parcel, you will also receive an email with a tracking link from PostNL.
I haven't received my order on the next business day. What should I do?
If you have received a shipping confirmation with a tracking code, you can track your order online. Delivery and status updates are managed by PostNL. If you have not received your order within five business days after shipment, please contact us.
Can I cancel my order after placing it but before it has been shipped?
Unfortunately, this is not possible. As soon as your order is placed, we immediately start picking and packing it. Because of this, orders cannot be cancelled after they have been placed. Please make sure you have selected the correct size before completing your order.
Have more questions? Feel free to contact us at service@appelhoes.net